- Client TOKHEIM
- Project Work Force Management solution based on the roots key solution
- Key Solution roots
- Category Italy, Logistic and transport
OBJECTIVES
To provide the client with a solution to:
- monitor and control maintenance operations;
- track the route taken and estimate times for remaining operations;
- manage resources on the territory more efficiently;
- map the position of staging points and sensitive areas:
- enable supervision of calls and execution service level agreements;
- fine-tune scheduling processes and identify key performance indicators
DEVELOPMENT
Tokheim is one of the world’s largest suppliers of fuel sale solutions.
The tool chosen to satisfy the client’s needs is roots, the application for management of complex and varied logistic scenarios (procurement, product distribution) and of the territorial workforce (operators, maintenance teams, sales people), in the presence of one or more warehouses and a heterogeneous vehicle fleet.
CHARACTERISTICS
roots is a map-based web system that supports workers in the transport and logistics office.
The system manages the various stages in the process:
- Planning
- Journey check during execution
- Activities at client site
- Job completion: key performance indicators and reporting
The system also enables management of engineer diaries, for efficient activities planning.
COMPETITIVE ADVANTAGES
The system is cloud-enabled for access from any workstation and distribution of information to those involved. The cloud features also simplify interaction with external systems and information providers.
The system is open to integration with diverse localisation solutions to encourage re-use of systems already used by service providers.
